Contact and Support
Soccer Bot orders from this site go through Amazon, so anything about a package, a payment, a return or a repair gets solved fastest from the Amazon account that placed the order. Setup and gameplay questions are answered on the homepage.
About an order
Amazon Handles Every Order
Your Amazon order page already has the receipt, tracking and return window in one place, so Amazon support can see what you bought without you explaining anything. Shipping, payment, returns and complaints are handled there and only there. That includes:
- Tracking a package or a late delivery
- Starting a return or checking on a refund
- A charge that looks wrong
- A bot or smart ball that does not power on out of the box
- Missing zone discs or a damaged box
- A repair or replacement within the return window
A bot that arrived broken or a ball that will not light up with fresh batteries is replaced or refunded from that same order page.
About the products
Bot Not Chasing the Ball?
Most tracking problems have a simple fix. Put fresh batteries in both the bot (4 AA) and the ball (3 AAA). Keep the ball within about 5 feet of the bot, and play away from direct sunlight. Use switch A on hard floors and B on short carpet.
Still not working after new batteries and a clear floor? That is a return or replacement, and Amazon handles it from your order page.
The brand
Who Makes Soccer Bot
Soccer Bot is developed by Golden Bear Products, a toy company based in Telford, England, and sold under its Strikesphere sports brand. In US stores it often appears as Smart Ball Soccer Bot.
- Manufacturer
- Golden Bear Products
- Brand
- Strikesphere
- Launched
- 2023
- Product type
- Indoor soccer game, ages 6+
About this website
mysoccerbot.com has no phone line or support inbox, because orders, returns, repairs and shipments are all recorded in the Amazon account that placed them. As an Amazon Associate, we earn from qualifying purchases made through links on this site, at no extra cost to you.
To reach the site administrator, use the contact form in this domain’s WHOIS record.